What a trooper..... So it goes a little something like this.... "Dear Mr X, First we would like to express our gratitude for contacting this customer service department by means on complaint form received on 30th June 2010. In reply thereto we would like to inform you that....." basically the bank wins every time!
Lorenzo, que haces. trabajando? en el coche? traduciendo? Hope you are fine. And enjoy your time down under... Hugs, Ch.
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